Frequently Asked Questions

How do I organise for Kleanmaster to come to me?

To receive a no-obligation, free quote from our experienced team, please call one of our friendly call centre assistants on 1300 93 55 58.

Do you service my area?

Kleanmaster has well trained and experienced technicians living and operating in all areas of Melbourne, so there is bound to be a local team member somewhere near you. Although we typically service the Melbourne metropolitan area, if you happen to need our services outside this region, please contact us and we will endeavour to put you in the right direction.

How long does it take to clean my house or office?

This depends on many factors ranging from the size of the area to the number of items to be cleaned to the types of detergents required to remove any stains.

However, you can trust our experienced cleaning professionals to complete the job as efficiently and effectively as possible.

Do you have public liability insurance?

Rest assured that the entire Kleanmaster team is covered and protected against personal injury or damage to property.

How much will it cost?

Please feel free to ask one of our friendly call centre assistants for an estimate or request a no-obligation quote from our cleaning professionals completely free of charge.

Also watch our Specials page for the latest deals and savings.

Do you use environmentally friendly products?

All our practices and products are 100% environmentally friendly and safe to use around both humans and pets. Please feel free to call us and make further enquiries.

How can I make payment?

We accept payment in cash, cheque, bank transfer or by EFTPOS. Simply notify us as to your preferred method upon completion of the cleaning job and we will arrange the rest.

OBLIGATION FREE QUOTES

We will offer on-site inspections and quotes for all domestic, commercial and industrial needs.

SERVICE GUARANTEE

We offer a guarantee on all our services, so we can ensure complete customer satisfaction at the end of every clean.

EXPERTLY CLEANED

We offer the finest in residential, commercial and industrial cleaning, backed by 20 years of experience and expertise, and deliver all of our services with a smile.

RELIABILITY

We will always arrive on time and finish the job within the agreed timeframe. We are also more than happy to work around your busy schedule in finding a convenient time.

EMERGENCY SERVICES

Have your carpets cleaned with us and receive a discount whenever you require urgent assistance in the event of a cleaning emergency.